Terms of Service

These Terms of Service (the “Terms”) apply to your use of the FoundMoneyNow website, public contact and free review forms, secure document upload page, client portal, and recovery-related services. In these Terms, “FoundMoneyNow,” “we,” “us,” and “our” refer to FoundMoneyNow, and “you” means the person or organization using our website or services.

By accessing the website, submitting information, creating or using a client portal account, or engaging us for recovery services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website or services. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

Our services are intended for adults who can enter into a legally binding agreement. You agree to provide information that is accurate, current, and complete, and to update it when it changes. You may not submit information for another person unless you are authorized to do so, such as an authorized representative, trustee, personal representative, or heir acting within your lawful authority.

We may request identity, ownership, heirship, or authorization documents before discussing a claim or submitting information to a holding agency. Providing information does not establish that you are eligible to receive funds.

You may use the website and services only for lawful, personal, or authorized business purposes. You agree not to:

• Provide false, misleading, fraudulent, or unlawfully obtained information;
• Impersonate another person or misrepresent your relationship to a claimant, heir, property, or agency;
• Upload malware, harmful code, or files that you do not have the right to share;
• Attempt to access another person’s account, claim, messages, documents, or internal records;
• Probe, scan, disrupt, overload, scrape, or interfere with the website, portal, or security controls; or
• Use the website to violate a law, court order, the rights of another person, or an agency’s filing rules.

We may investigate suspected misuse and take appropriate action, including restricting access or referring suspected fraud to the appropriate authorities.

The website provides general information about unclaimed funds, surplus and overage recovery, estate research, and related services. Website content is for informational purposes only and may not reflect the facts, deadlines, requirements, or status of a particular claim.

FoundMoneyNow is an independent asset recovery firm, not a government agency, law firm, tax adviser, or financial adviser. This website does not connect directly to state, county, court, or other government systems. References to agencies describe possible claim recipients or public records sources, not live data connections. You should consult a qualified attorney, tax professional, or financial adviser when your matter requires professional advice.

Our public contact form lets you request an initial review at no cost and with no obligation to hire us. A free review is a preliminary look at information you provide and available records; it is not a promise that funds exist, that you are the claimant, or that a claim will be approved.

Submitting a form does not create an attorney-client relationship, agency relationship, or guarantee that we will accept your matter. We may contact you to clarify information and explain possible next steps. Do not submit government identification, Social Security numbers, bank details, or other sensitive documents through a public form or ordinary email. Use the secure upload page or client portal when we request them.

A client portal account may be created by FoundMoneyNow staff when appropriate for an active matter. You are responsible for keeping your password confidential, using a strong password, signing out when finished, and notifying us promptly if you believe your account or credentials have been compromised.

You may not share your account with another person or use it to access information that does not belong to you. You are responsible for activity performed through your account unless you promptly report unauthorized access. Portal access may be limited to the claims, messages, and documents assigned to your account.

The secure upload page and client portal are intended for documents requested to verify identity, ownership, heirship, or claim information. Upload only files that are accurate, lawful to share, and relevant to the matter. You represent that you have the right to provide each file and that it does not knowingly contain malicious code.

We may reject files that are unreadable, too large, unsupported, incomplete, or unrelated to the matter. Uploading a document does not mean it has been accepted as proof or that a claim is complete. Keep your own copies until your matter is closed. Please do not send sensitive documents through public social media or unsecured messages.

If you choose to engage FoundMoneyNow, the specific scope of work, responsibilities, fees, and any approved expenses will be described in a separate written agreement. Depending on the matter, our work may include researching public records, identifying possible assets, organizing supporting documents, preparing claim materials, identifying potential heirs, and communicating with the appropriate holding agency.

You remain responsible for promptly providing truthful information, reviewing documents, signing or notarizing materials when required, cooperating with reasonable requests, and telling us about other claims or representatives. The holding agency, court, trustee, or other authorized decision-maker determines whether a claim is valid and who may receive funds. We do not guarantee recovery, approval, a particular timeline, or a particular payment amount.

By giving us your contact information, you authorize us to use it to respond to your inquiry and communicate about your matter. If you opt in to email or text messages, you consent to receive recovery-related updates, document requests, scheduling messages, and other communications you requested. Message and data rates may apply to text messages.

You may opt out of non-essential email or text messages by following the instructions in a message or contacting us. Opting out may prevent us from sending updates through that channel, but it does not cancel your service agreement or stop communications required to administer an active matter. We may record and retain communications as part of the case history.

Text messages from FoundMoneyNow: when you opt in, you agree to receive Marketing and Customer Care messages by text message. Message frequency may vary. Message and data rates may apply. For help, reply HELP or contact us at +14068987255. To stop receiving messages, reply STOP. We handle your information as our Privacy Policy describes.

A free review does not have a recovery-service fee. If we agree to perform paid services, the applicable fee, payment timing, and scope will be stated in a written agreement before paid work begins. Do not rely on a general website statement as a quote or promise about the fee for your matter.

Some matters may involve third-party expenses such as certified records, notarization, probate documents, court filings, or professional services. We will disclose applicable expenses and handle them according to the written agreement and applicable law. You remain responsible for amounts you have approved or that are otherwise properly due under that agreement. If a payment is late or disputed, we may pause work after providing any notice required by the agreement or applicable law.

The website and its original content, design, text, logos, graphics, and software are owned by or licensed to FoundMoneyNow and are protected by applicable intellectual-property laws. We grant you a limited, revocable, non-exclusive right to access and use the website for its intended purpose. You may not copy, modify, republish, sell, distribute, or create derivative works from our content without written permission.

You retain rights to documents and information you submit. You grant us the limited rights needed to store, review, reproduce, and share those materials with authorized service providers or claim recipients as needed to perform the agreed services and comply with law.

The website or our communications may reference third-party websites, agencies, payment providers, hosting providers, communications tools, or other services. These references are provided for convenience. We do not control third-party websites or promise that their information, security, availability, or practices are accurate or suitable for your situation.

Your use of a third-party service may be governed by that provider’s terms and privacy policy. You are responsible for reviewing those terms before submitting information or making a payment through a third party.

Our Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you. It is part of these Terms by reference. The Privacy Policy does not change the fee, scope, or other obligations in a separate written service agreement.

We may suspend or restrict website or portal access when reasonably necessary to protect security, investigate misuse, comply with law, address inaccurate information, or protect a client, claimant, agency, or our systems. We may close an inactive portal account after the related matter ends or as otherwise permitted by law and the applicable agreement.

You may stop using the website at any time. Ending website or portal access does not automatically cancel a separate written service agreement or remove obligations that have already accrued. On termination, we may retain records as described in the Privacy Policy and as required for legal, accounting, fraud-prevention, or claim-record purposes.

To the fullest extent permitted by law, the website and general information are provided “as is” and “as available.” We do not warrant that the website, portal, or communications will always be uninterrupted, error-free, current, or secure, or that a particular recovery result will occur.

To the fullest extent permitted by law, FoundMoneyNow and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, opportunities, or funds arising from your use of the website or services. This provision does not limit liability that cannot legally be limited, including liability for fraud, willful misconduct, or rights that applicable law protects from waiver. A separate written service agreement may contain additional terms that apply to a specific matter.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless FoundMoneyNow and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and reasonable expenses arising from your misuse of the website or services, your violation of these Terms, your unlawful or unauthorized submission of information, or your infringement of another person’s rights.

These Terms are governed by the laws applicable to the FoundMoneyNow office or matter involved, without regard to conflict-of-law rules, except where applicable law requires otherwise. Any dispute will be handled in a court or other forum with proper jurisdiction, subject to any dispute-resolution or venue terms in a separate written service agreement and any rights that cannot legally be waived.

If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision is not a waiver of our right to enforce it later.

We may update these Terms from time to time to reflect changes to the website, services, or legal requirements. We will update the “last updated” date when changes are posted. Changes apply prospectively to website use after posting; a separate written service agreement controls its own terms unless it says otherwise. If you continue using the website after an update, you accept the revised Terms.

Questions about these Terms, a service agreement, or your account can be directed to FoundMoneyNow:

• Email: info@foundmoneynow.com
• Phone: 406-898-7255 (Montana) · 661-235-5275 (California)
• Montana Office: 1001 S. Main St, Suite 500, Kalispell, MT 59718
• California Office: 42103 50th St West, Suite 314, Lancaster, CA 93536
• Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time